Please send the confirmation to us after you remove the product as issued from your listing.
If you do not comply with these demands, we will have no notice but to claim with amazon.com seller performance department, which will seriously impact your Amazon selling privileges.
Please handle and reply us as soon as possible, otherwise we will complaints and amazon.
客户询问货物的tracking number或者有没有发货，给客户的回信邮件模板
Dear Customer,
Thank you for contacting us regarding your inquiry.
Orders are shipped within two days after they are placed. Usually, we are able to ship orders the next day. Weekend orders are shipped on the following Monday. Please allow 3-9 business days after shipment for delivery. You will receive a shipping confirmation email from Amazon when the shipping information has been uploaded.
Your patience and understanding are greatly appreciated. If you have any other questions or concerns, feel free to contact us.
Best regards
买家以不想要为由要求退货，卖家接受退款请求，给买家回信的邮件模板
Dear —
Thank you for contacting us regarding your inquiry.
Your return request has been approved. You will be receiving a return shipping label and RMA instructions via Amazon. Please be advised that the return shipping cost is the responsibility of the buyer. The initial shipping cost cannot be refunded and a 25% restocking fee may be applied if the merchandise is used or damaged visually.
Also, please make sure that the correct merchandise is being shipped us, (seller’s name). We are a seller by the name of (seller’s name) on Amazon and we will only accept returns of our merchandise. If merchandise purchased from a different seller is shipped to us, we will need to ship the merchandise back to you and we will also ask you for the shipping cost incurred.
We appreciate your cooperation.
Best regards
买家已经下单，货已经发出去了，但在网上没有查到物流信息，买家发邮件来查询这件货的情况，回复买家的邮件模板 。
Dear customer,
Sorry for disturbing you, we tracked your shipping. The shipping information may not update so prompt, could you please keep your patience and wait for a few more days? We will keep tracking for you, any news we will inform you asap.
Your understanding will be highly appreciated.
Best regards
买家没有收到货，发邮件询问情况，回复邮件的模板 。
Dear customer,
Sorry for disturbing you, we tracked your shipping. The package is now on the way to your place(it is now reaching your local post office).
International shipping information may not update so prompt, usually it takes around 7-15 days for shipping. Could you please keep your patience and wait for a few more days? We will keep tracking for you, any news we will inform you asap.
Your understanding will be highly appreciated.
Best regards

• 亚马逊评价被删了怎么补救 亚马逊删除虚假评论
• 亚马逊推出会员可先试后买
• 阿里云啥时候才能追上亚马逊
• 亚马逊新手入门之UPC码和EAN码
• 2017年亚马逊卖家打造爆款新策略
• 亚马逊全产业链服务 亚马逊售假产业链
• 亚马逊优化listing
• 亚马逊的这些侵权雷区千万不要踩
• 提高亚马逊搜索排名的7条法则
• 亚马逊正式推出纯手工艺平台Handmade